We allowed 20 days return and exchange policy which means you have 20 days after receiving your items to request a return.

To get a valid return request you have to keep product in same condition,unused & with original packaging. You also need a proof of purchase from us.

Your refund/return request processing standard days are 3-4 days it can be delayed.

Coffee is a consumable product, we prioritize product quality, freshness, and hygiene.

Returns or exchanges may be considered where:

• The wrong product was sent.
• The product arrives damaged.
• The package is received in an unacceptable condition.
• There is a verified quality or fulfillment issue attributable to Maizo Beans.

Customers should contact us promptly after receiving an order and provide relevant details, including photographs where appropriate, so that we can review the issue.

Refunds, replacements, or exchanges will be handled after reviewing the circumstances of the complaint.

You can always contact us for any return question at Maizobeans@gmail.com.